Customer Service - liaising with the end clients directly on day-to-day matters or when the Account manager is not available.
Stock analysis/control - working with the account manager to ensure minimum safety stock levels are maintained following forecasts and adjusting accordingly.
General
We are looking to recruit for a Customer Service / Sales Support Advisor to work as part of a busy team based just outside Cardiff.
Our client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff.
This is a temporary position, offering an hourly rate of £11.66.
We are looking for enthusiastic Customer Service Agents with a passion for customer service to join a dynamic team on a major project for a large UK Financial Services company, assisting with inbound calls and email queries from existing customers and preforming administrative activities.
When a Saturday is worked the time is given back in lieu.
Candidates will be required to work 37.5 hrs per week Monday to Friday between the operational hours of 8am to 6pm, with alternate Saturday mornings from 9am-1pm.
We have an amazing opportunity for a Customer Services Administrator to join an innovative organisation with a friendly, empowering, respectful and transparent culture.
In this role, you'll play a crucial part in coordinating customer service requests with their in-house transport and third-party hauliers.
If you are a highly organised individual who is willing to learn, can use your own initiative and is able to work in a busy, fast paced environment then we would love to hear from you!
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
You will be required to
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
We are looking to hire a Support Administrator/ Customer Service Assistant who would like to forge a long- term career within an award-winning environment.
Our client has particular interest in people who come from a similar background.
This company is a global brand and market leader offering attractive future prospects for the right people.