This London based Local authority are looking to engage the services of an experienced Customer Services Manager for their council housing homes repair team.
Primary duties will include:- Lead the housing resolution customer support team, available to provide back office administration, first tier escalation, inbox management and support with complaints & member enquiries.
Applicants must have acquired previous managerial experience coupled with significant experience of running a high performing multi-channel housing centre.
We are seeking an exceptional Assistant Director of Customer Service and Transformation to lead the creation and operational excellence of a new Customer Experience approach and Customer Hub, for a local authoruty in Surrey.
Work Arrangement: Hybrid
Are you a visionary leader with a passion for transforming customer experiences?
To ensure complaints are dealt with and responded to within time frames and monthly targets are met.
To ensure that all duties are being carried out satisfactorily and to the required professional standard and the processing of payments and invoices as required.
We are excited to be recruiting for one of our lovely clients based in Feltham, who are looking to recruit a confident Customer Service Coordinator!
In this role you will be dealing with all order processing responsibilities as well the day to day responsibility of customers and ensuring the process runs as smoothly as possible.
Do you have experience dealing with wholesale or ecommerce orders?
Our international client requires an experienced Customer Relations Coordinator to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
Our client has 3 Customer Service Advisor Apprenticeship roles availableto join their team based in East Grinstead where youwill join them on a full time, fixed term contract basis ( 15 months) starting 8th July.
In return, you will receive a competitive salary of c £18,500 per annum, plus excellent benefits.
Our client aims to share their passion for enjoying the great outdoors by providing an unrivalled choice of quality places to stay, at locations world-wide.