As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
If you are a highly motivated and detail-oriented individual with a passion for customer service and administration, our client's Schools and Family Department has a temporary opportunity for you.
If you are a highly motivated and detail-oriented individual with a passion for customer service and administration, our client's team has a temporary opportunity for you.
Remuneration: £13 per hour
Contract Details: Temporary, 1 month - with possibility of extension
Posted by McCarthy Recruitment Ltd • £38K/yr to £46K/yr
Role
Role: Permanent - Full-Time
General
This is a fantastic opportunity to join one of the UK's leading brands as an Assistant Store Manager.
If you want to join a business achieving huge year-on-year growth, opening new UK retail sites weekly, receive unlimited progression and help build a team that is synonymous with success - This could be the one for you!
Kenny Recruit are working with a highly reputable retail company, to find a motivated, experienced and approachable Customer Care Manager, on a permanent basis.
This role will manage the customer care team and you will be expected to lead by example, the role will be a mixture of 'managing' as well as 'getting your hands dirty' in the day to day role of customer care.
You/the team will be responsible for dealing with all queries but also responsible for ensuring an exceptional experience for all customers.