Assistant Store Manager
Our client are an incredibly innovative and unique footwear brand founded decades years ago. Known for their modern and casual style, the business is dedicated to creating original footwear concepts. Today, the brand is recognised on a Global scale. We are actively seeking a dynamic, people focused Assistant Retail Manager to join them on a permanent basis and grow with the business.
Assistant Store Manager Job Responsibilities:
- Serves customers by training staff and purchasing and displaying products.
- Trains store staff by reviewing and revising sales training materials, delivering training sessions, reviewing job performance and coaching needs with retail store manager, and developing and implementing new product training.
- Evaluates competition by visiting competing stores to gather information about attributes, such as style, quality, presentation, and pricing of competitive merchandise.
- Purchases inventory by researching emerging products, anticipating buyer interest, negotiating volume price breaks, placing and expediting orders, and verifying receipt of orders.
- Attracts customers by originating display ideas, following display suggestions or schedules, constructing or assembling prefabricated display materials, and creating merchandise displays in windows and showcases, and on the sales floor.
- Promotes sales by demonstrating merchandise and products to customers.
- Helps customers by providing information, answering questions, obtaining merchandise requested, completing payment transactions, and preparing merchandise for delivery.
- Prepares sales and customer relations reports by analyzing and categorizing sales information, and identifying and investigating customer complaints and service suggestions.
- Maintains a safe and clean store environment by developing and publishing evacuation routes, training employees in de-escalation techniques, and determining and documenting locations of potentially dangerous materials and chemicals.
- Keeps current inventory records by checking merchandise and anticipating customer demand.
- Prepares reports by collecting, analyzing, and summarizing information.
- Delivers quality service by establishing and enforcing organization standards.
- Improves professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.
- Maintains clean and tidy workspace, including supervision of cleaning services.
Assistant Store Manager Skills/Qualifications:
- Competitive analysis
- Management proficiency
- Creative services
- Supply management
- Customer service
- Presentation skills
- Analyzing information
- Basic safety
- Promotions
- Verbal communication
- Basic math skills
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