Job Title: Customer Service Admin
Location: St. Pauls
Remuneration: £13 per hour
Hours: Monday to Friday, 9am - 5pm
Contract Details: Temporary, 1 month - with possibility of extension
If you are a highly motivated and detail-oriented individual with a passion for customer service and administration, our client's team has a temporary opportunity for you. As a Customer Service Admin, you will play a crucial role in supporting the department's administrative needs.
Responsibilities:
- Support our client with administrative tasks
- Take ownership of booking trips and events
- Assist in rebooking and rearranging trips and events as needed
- Effectively communicate changes to events and handle potential hostility with professionalism
- Follow up on calls and correspondence in writing, ensuring accuracy and attention to detail
- Maintain thorough records of all interactions and information discussed
- Collaborate with the team to log important details and updates
- Provide general admin support, which may include handling spreadsheets, filing, copying, and scanning
- Possibility of extension to assist with other admin duties, such as data entry and other administrative tasks
Experience/skill set required:
- Previous experience in both administration and customer service roles
- Ability to handle pushback and manage feedback from individuals in a professional manner
- Strong communication skills, both verbal and written
- Excellent attention to detail and organisational skills
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.