To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
Carry out reminder calls to customers for appointments
We are recruiting for a Leading UK insurance provider, who are looking for customer service professionals with a minimum of 12 months customer service & complaints experience (in one role, within the last 3 years) to join their busy customer service department on a REMOTE full time, permanent contract.
Please note you will not be contacted any further if your experience does not match the set criteria above.
We are looking for an enthusiastic and motivated individual with a passion for customer service looking for their next step within in an office-based environment.
You will be working closely with account managers, providing first class customer service over the telephone and email.
Experience isn't essential in this role, full training will be provided, however you must have strong IT skills and an excellent telephone manner.
Our client is seeking a highly motivated and experienced Customer Service Advisor to join their team.
The successful candidate will be working for an employer who is committed to providing excellent customer service and support to their clients.
This is a fantastic opportunity for someone who is looking to take the next step in their career and join a company that values their employees and invests in their development.