Assisting the Senior Feedback and Resolution Advisers with complaints and compensation claims resolution.
This includes timely contact with the customer; liaison with service team colleagues to gather information, agreeing actions to address dissatisfaction; updating all systems and issuing correspondence within target timescales.
We are looking for a Feedback & Resoloution Advisor
Receiving complaints, compensation requests and reports of customer dissatisfaction registered via multiple channels including : the customer portal, webchat, phone, email, face to face and the customer feedback platform.
Dealing with parking permits and free school meal enquires.
General
I am currently recruiting for a number of Customer Service Advisors on behalf of my client, a leading public sector organisation based in Sheffield (S1) with hybrid working available once fully trained.
They are dedicated to providing exceptional customer service and efficient claims handling.
Therefore, we are searching for a dedicated and empathetic individual to join their team as a Customer Service Advisor with the opportunity for permanent employment after an initial 4-month temporary period.
SF Recruitment is partnering with a dynamic and forward-thinking company in Rainworth, Mansfield.
As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents.
Key responsibilities are as follows
A large Housing Association is looking for a number of Customer Service Executive on a temporary basis for approximately 3 months with permanent opportunities.
We are currently recruiting a Customer Service Advisor position on behalf of our client where you would be working for a fabulous organisation based in Eastleigh.
This will be the perfect opportunity for someone who has had customer service based experience who now wants to broaden their skill set, and also the perfect opportunity to get into a more office based environment.
Posted by ACS Recruitment Solutions Ltd • £11.44/hr
£11.44 per hour; Our Client
We are working with a fantastic organisation in the Northampton area that are looking for Customer Service Administrators to join their dynamic and friendly team.
This is a vibrant and busy team, and there are great opportunities for a long term career.