This role is for a dedicated Customer Service Administrator in the property industry, based in Reading. The successful candidate will be responsible for providing excellent customer service and administration support to a busy team.
Client Details
Our client is a large organisation within the property sector. They are renowned for their professional services and have an extensive network across the UK, employing over 2000 staff members.
Description
- Customer Service Administrator duties (Temporary role for circa 6 months)
- Deliver high-quality customer service to clients and colleagues.
- Accurately manage and update customer records.
- Handle incoming calls and emails professionally.
- Resolve customer queries promptly and effectively.
- Provide administrative support to the customer service team.
- Maintain confidentiality and adhere to data protection regulations.
- Collaborate with team members to ensure smooth operations.
- Continuously strive to improve customer satisfaction.
Profile
A successful Customer Service Administrator should have:
- Able to commit to this temporary role for a minimum of six months
- A strong background in customer service, ideally within the property sector.
- Excellent communication and interpersonal skills.
- Proficiency in using computer systems for data entry and communication.
- An ability to work effectively in a busy environment.
- A problem-solving attitude with attention to detail.
Job Offer
- An hourly salary of GBP 11 to GBP 13.00
- An inclusive and supportive company culture.
- Opportunities for professional development and growth.
- A vibrant working environment in Reading
- A temporary role with potential for extension.
We encourage all candidates who meet the above criteria and are eager to further their career in the property industry to apply. This is a fantastic opportunity to join a leading organisation and make a significant contribution to their customer service team.