The Customer Service Administrator will be responsible for providing outstanding customer service to new and existing customers and will come from a business to business background.
My client is seeking an experienced and dedicated Customer Support Administrator to join their close knit team.
As a key member if the team your responsibilities will include you will:
An established company dealing with installations for commercial and residential clients are currently looking for an Administrator.
The Administrator role involves providing administrative support to the wider team, dealing with incoming calls regarding works, organising and scheduling appointments and monitoring progress and status updates.
As a Customer Service Administrator, you will be instrumental in delivering first-class service through multiple channels, including telephone, email, and Salesforce.
Join our dedicated Customer Service team at a leading company where quality and exceptional customer experience are at the heart of what we do.
This role requires a focus on processing customer orders, handling enquiries, and ensuring first-time resolution of all customer queries while adhering to departmental KPIs.