Due to an internal promotion we are looking for an experienced Customer Service Administrator to join our fast growing and established team in Redditch.
The main objective of this role is to provide excellent customer service to internal and external customers.
This is a full-time permanent role the hours are 9-5pm.
The Customer Service Administrator will process customer orders, handle enquiries, monitor orders and proactively act on issues that may arise.
The Customer Service Administrator will work as part of a small office-based team, with responsibility for ensuring customers receive the very best experience whilst delivering a first-class service through multiple channels (telephone, email, salesforce).
Quality is the primary focus, delivering on promises and ensuring first-time resolution of all customer queries.
Posted by Pertemps Burton Commercial • £22K/yr to £23K/yr
8:00am-4:30pm with a 30 Minute unpaid lunch
We need applicants who are organised, Detail-orientated and motivated.
We are recruiting for a well-established business, who offer stable and steady employment in a fast-paced setting A family feel business where you will become part of the team, fully trained with extensive personal development - free car parking and a friendly team culture,
The Customer Service Administrator will work as part of a small office-based team, with responsibility for ensuring customers receive the very best experience whilst delivering a first-class service through multiple channels (telephone, email, salesforce).
Quality is the primary focus, delivering on promises and ensuring first-time resolution of all customer queries.