An established online retailer is currently looking for a Customer Service Administrator to join their team.
The Customer Service Administrator role involves booking appointments for fitters, managing the appointment diary and carrying out a range of administrative tasks.
Due to an internal promotion we are looking for an experienced Customer Service Administrator to join our fast growing and established team in Redditch.
The main objective of this role is to provide excellent customer service to internal and external customers.
This is a full-time permanent role the hours are 9-5pm.
As a Customer Service Administrator, you will be the first point of contact for our customers and play a vital role in ensuring smooth day-to-day operations.
About Us
Our client are committed to delivering exceptional service and support to their customers and we are recruiting a Customer Service Administrator to be part of their thriving team.
Posted by Pertemps Burton Commercial • £22K/yr to £23K/yr
8:00am-4:30pm with a 30 Minute unpaid lunch
We need applicants who are organised, Detail-orientated and motivated.
We are recruiting for a well-established business, who offer stable and steady employment in a fast-paced setting A family feel business where you will become part of the team, fully trained with extensive personal development - free car parking and a friendly team culture,
The Customer Service Administrator will work as part of a small office-based team, with responsibility for ensuring customers receive the very best experience whilst delivering a first-class service through multiple channels (telephone, email, salesforce).
Quality is the primary focus, delivering on promises and ensuring first-time resolution of all customer queries.