Were searching for a Client Account Manager for one of our clients based in Swindon.
Our client is looking for someone with experience in dealing with organic leads and speaking to clients on the phone, who is sales motivated and a confident individual in their work.
Job Responsibilities
Maintain and develop strong working relationships with established accounts.
You will be working within the Customer Care Team and will be responsible for case managing customer complaints and enquiries from stakeholders, ensuring the highest service standards from receipt to resolution, as well as capturing and sharing learning from complaints to enable improvements to customer journey.
Our client, a leading social housing provider in Swindon, is seeking a dedicated and customer-focused Customer Service Assistant to join their team.
The successful candidate will play a crucial role in delivering high-quality support and assistance to tenants, ensuring their needs are met promptly and effectively.
Customer Service Assistant Responsibilities
Handling customer inquiries and complaints via phone, email, and in-person, providing accurate information and resolving issues in a timely manner.