Posted by Think Specialist Recruitment • £26K/yr to £28K/yr
As part of this role, you will be responsible for managing clients over the phone and via email.
We are pleased to be working with a well-established and multi-award-winning company who are looking for an Account Manager to join their team!
You will play a key part between the Customer Service and Sales team, following up warm lapsed clients and continuing to build relationships already in place.
The purposes of the Customer Service Manager is to build a strong relationship with customers and stakeholders, to drive a customer centric organisation harnessing Customer feedback, identifying opportunities and making changes for improvement.
General
You will lead the Customer Service and Administration team, to ensure delivery and service levels are of the highest standard.
We are looking for an Account Executive to join our Midmarket Customer Service team to work with a portfolio of Midmarket SME customers, and be the first point of contact via phone and email.
If you are experienced in working with customers and providing an excellent level of service, we would love to hear from you.
The role
In this role you will maintain focus on providing "customer first" experiences, by building relationships and ensuring excellent management of both the customers' queries and their expectations, working towards SLA targets.
Posted by Room At The Top Recruitment • £26K/yr to £30K/yr
We have an exciting opportunity to work within a busy sales and account management office based role, maintaining and growing the company brand within the construction industry.
Providing a best in class level of service with fast response times to quote requests, queries and questions from customer whilst ensuring a market leading experience to every customer at every touch point.
This is a full-time role working full-time onsite in their offices based on the outskirts of Ware (8am - 5pm, Monday - Friday) and offers a generous salary of £26,000 - £30,000 basic depending on experience, plus generous bonus schemes, commission structure and excellent benefits.
My Client is seeking a dynamic Key Accounts Manager to manage a portfolio of key restaurant brands and casual dining clients, supporting them with tailored solutions to drive business growth.
You will play a critical role in delivering exceptional customer service and ensuring that My Client's innovative technology solutions continue to exceed client expectations.
This role involves maintaining strong relationships with senior stakeholders, including IT Directors, and providing hardware and software support.