Exciting news!!! I have the most amazing job based in Bishops Stortford working for a very good client of ours and it could be yours!!!
Handle customer enquiries via telephone & email
Be thorough and clear in all communication
Provide excellent customer service
Manage order entry
Raise and manage customer complaints throughout the whole resolution process
Manage and carry out any other duties as assigned.
Solve problems through investigation and research
Process customer orders
Liaise between the customer and the customer service team for deliveries and orders
Cooperate with the sales team and sales coordinators to assist with pricing and order related enquires
The ideal candidate will have the following Skills and Attributes:
Must have experience in Customer Service
Must have strong skills in Microsoft Office
Be self-motivated with positive attitude
Be customer-oriented
Able to work independently and as team player
Willing to work on continuous improvement personally and within the customer service team
Exhibit excellent communication skills
Pay attention to detail
Be thorough and clear in their communication
Have good time management with the ability to meet deadlines
Be an effective problem solver
Be able to multitask, even when under pressure
So to hear more on this fab job please do not delay send us your CV today!!