They focus on customer service and support, with a team of dedicated customer support analysts to assist customers with onboarding, implementation, and ongoing usage of the software.
I'm working with a cloud-based software company in Reading that provides unique CRM platforms to small and mid-sized businesses accross a variety of industries.
The CRM software includes features such as contact management, lead tracking, sales forecasting, and marketing automation.
Posted by Jo Holdsworth Recruitment • £23K/yr to £24K/yr
The ideal candidate will be passionate for delivering first class customer service, who is inquisitive and enjoys investigating problems.
We are delighted to be supporting an innovative Ed-Tech company in their search for a technical customer success analyst.
This is a fast-paced and varied position where you will be providing first line support to their partners in schools, responding to all enquiries, problem solving and listening to customers to find the best solution.
The Service Desk Analyst will respond to inquiries, troubleshoot problems, and resolve issues in a timely and professional manner.
The Service Desk Analyst will be to provide technical assistance and support to our customers and internal staff, ensuring smooth and efficient operation of our IT systems and services.
Service Express is looking for a talented professional who wants the opportunity to serve as a Service Desk Analyst in our organisation.
We are looking for a customer service analyst to join our team to provide proactive, customer focused, face to face onsite support to over 2,000 end users.
Posted by The Portfolio Group • £23K/yr to £25K/yr
Join our client as a Customer Service Specialist, where you will be the key figure in managing service issues, acting as the first point of contact for clients and internal teams.
Are you passionate about delivering exceptional service and resolving issues efficiently?
Your role will ensure the highest level of service, maintaining professionalism and a focus on quick, efficient solutions.
Posted by i2i Recruitment Consultancy • £20K/yr to £23K/yr
General
My client, an innovative and fast- growing broadband company, is looking for a Customer Service Expert to provide general customer support in a professional and timely manner.
This relates to a wide range of customer enquiries including accounts, product, billing, and basic technical diagnostics.
What will you be doing
Responding to a wide range of customer queries promptly, via a variety of channels, providing solutions in a timely and professional manner.
Posted by Pearson Whiffin Recruitment Ltd • £20K/yr to £25K/yr
Required Skills and Experience
Experience within a customer focused role, dealing with direct customer contact, resolving issues and providing a strong service.
General
We are working with a large organisation who are looking for someone to work as part of their Service Desk.
The role will be to provide support to users across the business, acting as first point of contact for all technical issues, logging the issue on the system and escalating to senior teams.