Our client is a growing business looking to hire a Customer Service Analyst, the role will be involved in tracking, displaying and analysing returns and warranties, customer feedback, analysing and reviewing KPI's, looking at market trends.
The Customer Service Analyst is responsible for analysing and improving customer service operations and processes.
This role involves collecting and analysing customer data, identifying trends, and providing actionable insights to enhance customer satisfaction and operational efficiency.
The ideal candidate will be passionate for delivering first class customer service, who is inquisitive and enjoys investigating problems.
We are delighted to be supporting an innovative Ed-Tech company in their search for a technical customer success analyst.
This is a fast-paced and varied position where you will be providing first line support to their partners in schools, responding to all enquiries, problem solving and listening to customers to find the best solution.
Posted by Hays Specialist Recruitment Limited • £30K/yr
A thriving and successful manufacturing business in Sheffield has created a new role (due to said success), to support the Customer Service team, as a Data Analyst.
We are pleased to be supporting our Horley based client who are currently looking to hire 2 x Customer Support Analyst's to join their growing team.
This is a fantastic opportunity for someone with strong customer service experience and proficiency in Excel, as you'll be diving into data and spreadsheets regularly.
Benefits Include: Pension scheme, increasing holiday with length of service (start at 20 days rising to 25 days), Holiday EXTRA - purchase up to 5 days extra holiday per year, Employee Assistance programmes - health/legal/counselling, award bonus, Simply Health, Season Ticket Loans, Company social activities inc. Summer BBQ, Festive lunch and much more!
Posted by Katie Bard (Angela Mortimer Plc) • £24K/yr to £25K/yr
A progressive tech business based in Birmingham is seeking a talented Customer Support Analyst to act as the first point of contact for clients and get stuck into any compliance administration.
The role will be heavily client focussed with both internal and external customers seeking process improvement.
As an innovative and reputable business, this opportunity would suit an enthusiastic and personable individual with a desire to achieve.
Posted by Kingsgate Recruitment Ltd • £26K/yr to £30K/yr
General
We are looking for a skilled Customer Service Representative to join our team.
The primary role is to be the first point of contact for our consumers, retail partners and sales representatives, providing exceptional customer service.
Role overview
You will work alongside our fulfilment and customer service team and report into the Chief Commercial Officer and indirectly to the VP of our US business.