Data Analyst/Customer Service
This role would suit someone with customer service experience, excellent communication skills and a natural aptitude for problem solving.
Location: Tibshelf, Derbyshire - must live within commutable distance
Salary: £25,000 - £30,000
Are you a data enthusiast with a knack for identifying trends and patterns? We are excited to announce the opening of a new team for a global brand servicing UK clients.
Role Overview: The Data Analyst will focus on providing customer support and then analysing data related to the frequency and types of problems reported. Your insights will help improve our service and product offerings.
Key Responsibilities:
- Analyse data to identify trends and patterns.
- Report on the frequency of specific problems.
- Provide actionable insights to improve customer service and product quality.
- Work alongside the Customer Service Advisor.
What We Offer:
- Comprehensive training.
- A data-driven role with a direct impact on service improvement.
- Opportunities for career advancement within a global brand.
Qualifications:
- Proficiency in data analysis tools and techniques.
- Strong analytical and problem-solving skills.
- Ability to work well in a team.
- Customer-focused mindsetand communication skills
Why Join Us?
- Be part of a global brand.
- Engage in a dynamic and supportive work environment.
- Competitive salary with room for growth.
If you're ready to take the next step in your career and be a part of a new and exciting team, apply now!
INDH