To deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty.
Posted by Hays Specialist Recruitment Limited • £12/hr
Your New Role: As a Customer Service Advisor your primary responsibility will be to deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty to.
Customer Service AdvisorDepartment: Customer OperationsLocation: Tongwell, Milton Keynes - fully office basedHours: 37.5 hours per week - 08:30 - 17:00 with a 1 hour lunch break.Duration: 12 monthsRate: £12.00 per hour
Ensure all customer queries are responded to and actioned ensuring customers are fully informed and have been guided through their finance contract.
As a temporary Customer Care Representative you will be the central link between the Customer, Operations, Sales Team and Global Business Solution Centre to ensure client's requirements are met in the most efficient and cost effective way.
You will build strong relationship with the customer, act as the voice of the customer and manage the sales order process through to shipment for assigned customers and affiliates.
Please note: This role is a 12-month maternity cover role and our client would be looking to onboard someone at the end of August/beginning of September 2024.