The role of Customer Service Coordinator is busy and varied role, focusing on handling requests from customers, meeting their expectations in a timely manner.
Kenneth Brian Associates are working with a company based in Redhill, who are seeking a Customer Service Coordinator to join their team.
They are looking to employ a highly driven Customer Services Specialist to join the team at an exciting time of growth and development.
Our client has an impressive portfolio of products and partners with some of the leading research laboratories to offer well researched tools to support their patients in reaching health & wellbeing across the UK, Europe, The Middle East and Asia.
Do you hold current Customer Service experience
Are you looking to join part of a small, friendly team within a niche industry sector?
About the Role: As a Service Co-Ordinator within my client's Service Engineering department, you will be the linchpin in managing service requests and ensuring the highest level of customer satisfaction.
Your proactive approach and keen commercial awareness will drive the success of our service interventions and follow-ups.
Main Purpose of Job
Proactively promote the company's services and control service requests from customers to meet and exceed expectations.
We are working with a credible and high performing charity who are looking for a proactive and enthusiastic Volunteer Co-ordinator to join their well established team.
You'll be responsible for assisting customers who require extra help, addressing their inquiries promptly and efficiently.
As an Extra Care Specialist, you will play a vital role in maintaining our commitment to exceptional customer service.
This role involves collaborating with colleagues across the organization, delivering high-quality service through various channels, and identifying and supporting customers in financial hardship or needing priority services.