Hales Group are seeking a Customer Service Coordinator with excellent administration skills to provide a comprehensive 'one stop' service for customers reporting general property related issues, then scheduling resources to ensure that customers are provided with a timely response.
This is a high paced customer services role, excellent telephone manner and IT skills are essential, good communication skills and customer service experience.
Duties will include
Providing the first point of contact for tenant, housing officer and stake holder enquiries and providing appropriate advice and information on Housing Repairs and Maintenance.
You should be an action-taking, perfectly-comfortable-working-solo, kind and dedicated person who takes the role of making and keeping customers happy VERY seriously.
Firstly, you're a fantastic Communicator with real empathy for those around you and the problems they have.
Are YOU the Customer Service Leading Superhero We're Looking For
The role will involves speaking with customers on the telephone, organising diaries, logging correspondence, some data inputting updating systems, obtaining and authorising quotes, attending meetings and much more.
We are recruiting for an excellent role based with our client in Norwich.
The company are long established and successful and are seeking a new team member to manage and deliver their administration process for their clients.
Atkinson Moss are very pleased to be recruiting for an IMMEDIATELY AVAILABLE Customer Service Advisor and Sales Administrator to join their clients small and friendly team, outside of Norwich.
The successful candidate will be working on the 'service desk' supporting the business with inputting and organising technician visits, whilst offering excellent customer service and handling incoming calls.
The ability to drive is essential as their office is based in a small village, Snetterton way.
Working within their highly experienced bi-lingual customer service team, your core duties will be to assist in the day-to-day running of client accounts, ensuring all queries are handled in an efficient and professional manner.
R13 Recruitment are working alongside a well-established international wholesaler in their search for a highly organised and pro-active Customer Service Representative, who is fluent in a European language.
This is a full time, permanent role working flexibly, and is offering a competitive salary depending on experience.
The Role: As a Customer Service Professional, you will be the first point of contact for our customers, providing support and delivering a superior service experience.
Our client is a dynamic and fashion-forward brand, known for our innovative designs and commitment to exceptional customer service are expanding their global presence, seeking a passionate Customer Service Professional to join their team.
Handle incoming customer calls and email enquiries regarding spare parts.
Logging call information on the CRM system.
General
Reed are working with a well-established and customer focused organisation based in King's Lynn, recruiting for the position of Parts Advisor and looking for a proactive customer service professional to join the team on a permanent full time basis.
You will have strong customer service skills and a passion for providing great service, and will be joining an exciting organisation that really values their contact centre team and offers a fantastic chance to develop your skills.
R13 Recruitment are proudly collaborating with an award-winning organisation in the international travel sector in their recruit for a Customer Relations Manager, who will focus on the effective management of complaints.
This is a permanent position, offered on a full time or part time basis.