This business is looking for a new Customer Support Representative to become a great problem resolver and to help complete customer needs to a high standard.
This business will train you to a high competent standard to ensure your skills are maximised
What is the job of a Customer Support Representative
I'm partnered with a huge organisation that is looking find a Customer Support Representative, to help maintain a high quality of customer service!
Our Site Service division cover a range of disciplines including diagnostic work, new installations, removal and re-installations of components, upgrades, renewals, hose replacement service, and system monitoring.
We can guarantee variation.
We are a privately owned company operating for over 30 years with a wealth of experience within the industry through our team of engineers; currently employing 28 personnel across the range of disciplines we operate in.
We are looking for two Technical Administrators to assist in the day-to-day smooth running of the Technical and Quality Assurance teams by making sure that all reports and samples are correctly handled, databases are correctly maintained and improved, and technical tasks or duties assigned by Technical Manager are efficiently carried out.
Responsibilities
To create and maintain reports and input data regularly.
Collecting and collating data for trending results.
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
Hours per week: Variable Shift Rota - 42 hours per week
The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.