Supporting our corporate customer service team, we are looking for a number of key account co-ordinators to work alongside Account Executives in the maintenance of customer portfolios.
This role involves providing administrative and analytical support as a part of a seamless customer service journey from initial on-boarding through to account maintenance and management.
The successful applicant will liaise with internal stakeholders as well as customers so will need to be an excellent communicator across telephone and email with a proactive approach to managing their own workload.
Do you have a passion for customer service, remain calm under pressure, and excel at multitasking?
CCP are thrilled to be partnering with a global healthcare company focused on innovative solutions that improve lives and contribute to transforming healthcare while delivering world-class service.
Can you communicate fluently in both spoken and written Finnish and English?
A position has arisen for a full time, Customer Service and Incident Advisor for a global brand in Watford.
The position is responsible for managing the order entry, cash process and delivery of products to a range of commercial customers across the EMEA region as well as dealing with calls and e-mails for technical emergencies and enquiries.
Responsibilities
Answer customer enquiries (via phone or e-mails) in a timely manner to provide our customers with an efficient, reliable service.
Answer customer enquiries (via phone or e-mails) in a timely manner to provide our customers with an efficient, reliable service.
General
The position is responsible for managing the order entry, cash process and delivery of products to a range of commercial customers across the EMEA region as well as dealing with calls and e-mails for technical emergencies and enquiries.
A position has arisen for a full time, German Speaking Customer Service and Incident Advisor for a global brand in Watford.