Posted by Elevation Recruitment Group • £36K/yr to £38K/yr
Elevation Recruitment Group are working with a key Manufacturing business based in Sheffield, who're looking for a Customer Service Supervisor to join their team.
Our clients are a leading manufacturing business dedicated to delivering high-quality products to their valued customers.
They pride themselves on their commitment to excellence, innovation, and customer satisfaction.
If you have a real passion for the very best in customer service, pride yourself on excellent communication and relationship building skills and are motivated by keeping an eye on the smallest day to day details, whilst displaying the vision to contribute to broader, longer-term objectives, then we have a great opportunity for you to join a tightly knit team and help their clients realise their dreams.
The role is suitable for an organised and proactive person.
You will be dealing with all incoming enquiries, discussing client requirements, inputting customer details into our CRM system, providing the appropriate information to customers, scheduling appointments and liaising with engineers the details of the clients' requirements and project specification.
Working closely with stakeholders, the successful candidate will be responsible for ensuring the effective and efficient implementation of a variety of tasks whilst providing high standards of customer service to support the business.
They are keen to appoint Administrative Support Coordinators who can provide support to the wider business through coordination with vendors and suppliers.
An exciting opportunity has become available for two enthusiastic individuals to join our Sheffield based client who specialises in providing expert consultancy and training services to organisations across Europe.
You'll provide Customer Service department help to develop strong relationships with EDClass clients and customers.
£26,250 basic plus uncapped bonus
This job specification is a detailed description of the role, including all key business development responsibilities and requirements as part of continuous personal development.
Working for a highly reputable, international, market leading manufacturer that continues to expand.
We are proud that many of our customers have chosen to partner with us for decades as we continue to grow.
With over 100 years industry experience, we are a business that is committed to providing real solutions to today's social and environmental challenges.