Our client is a social housing provider with a focus on developing homes for their tenants and local community; we are currently assisting them in the search for an experienced Customer Services Assistant to work in their Customer Services Hub
The duties of the role are below:
This role is full time and will require candidates with a previous knowledge and experience of housing and customer service.
Working as part of the Customer Data Change of Tenancy team, the role will interface between the Shared Service Centre (SSC) and the back-office operational teams to ensure our customers and partners receive the highest standard of service at all times and that performance levels are achieved.
In this customer facing/operational role you will be responsible for the management of the change of customer process, ensuring all allocated sites have appropriate terms of supply and any changes are recorded accurately.
Talent-UK are recruiting on behalf of their client for an experienced Customer Service Advisor - The company are based in Batley with good transport links and is a full time role,