As a Customer Support Administrator, you will be responsible for ensuring smooth communication with customers, efficient order processing and effective coordination of projects from inception to delivery.
We are working with our client, a market leader in their industry who are looking for a customer support administrator to join their growing administration team, reporting to the Office Manager in their Alfreton offices.
Do you have previous experience in using Sage, the ability to communicate with internal and external customers, and able to provide support to all areas across the business, then this role is for you!
To be considered for the role, you'll require the following essentials:
Posted by Lucy Walker Recruitment Ltd • £12.15/hr to £13.15/hr
General
We are looking for a temporary Customer Service Administrator for our client to work part time, 2 days a week for a 6 week period of time, covering for absence.
You will provide administration support and be the first point of contact for customers in relation to maintenance requests.
Duties & Responsibilities
Providing a high level of customer service on the phone and over email, dealing with maintenance requests for repairs.
Talent-UK are recruiting on behalf of their client for an experienced Customer Service Advisor - The company are based in Batley with good transport links and is a full time role,
The role is suitable for an organised and proactive person.
If you have a real passion for the very best in customer service, pride yourself on excellent communication and relationship building skills and are motivated by keeping an eye on the smallest day to day details, whilst displaying the vision to contribute to broader, longer-term objectives, then we have a great opportunity for you to join a tightly knit team and help their clients realise their dreams.
You will be dealing with all incoming enquiries, discussing client requirements, inputting customer details into our CRM system, providing the appropriate information to customers, scheduling appointments and liaising with engineers the details of the clients' requirements and project specification.