As a Customer Support Administrator, you will be responsible for ensuring smooth communication with customers, efficient order processing and effective coordination of projects from inception to delivery.
A newly created position, this Administrator position has been introduced to support all departments and act as the first point of contact for potential and existing customers.
Due to an internal promotion we are looking for an experienced Customer Service Administrator to join our fast growing and established team in Redditch.
The main objective of this role is to provide excellent customer service to internal and external customers.
This is a full-time permanent role the hours are 9-5pm.
As Customer Support & Sales Administrator, you will play a crucial role in ensuring smooth customer experiences and supporting the sales operation.
Our client, a long-established, expanding software & technology provider, is seeking a Customer Support & Sales Administrator to further strengthen their team based in the Black Country region.
This is an exciting role that combines customer support with sales administration and makes it ideal for a proactive, detail-orientated and outgoing individual.
Posted by Personnel Selection • £25K/yr to £27K/yr
The purpose of the Administrator role is to deal with all incoming calls from our intermediary partners who have queries and/or administration requests regarding criteria information and support the sales process through administrative duties and answering and managing our front-line telephone enquiries.
We are an award winning and growing financial services organisation and have an exciting opportunity to join the business on a permanent basis to work as an Administrator providing administration and customer service support to our sales department and external clients and 3rd parties.
This is NOT a sales role and is very much a customer support role within the sales department whereby you are dealing with incoming calls from our existing clients with queries on our products, processes and the mortgage sales process relevant to them.
The Customer Service Administrator will work as part of a small office-based team, with responsibility for ensuring customers receive the very best experience whilst delivering a first-class service through multiple channels (telephone, email, salesforce).
The Customer Service Administrator will process customer orders, handle enquiries, monitor orders and proactively act on issues that may arise.
Quality is the primary focus, delivering on promises and ensuring first-time resolution of all customer queries.
The Customer Service Administrator will work as part of a small office-based team, with responsibility for ensuring customers receive the very best experience whilst delivering a first-class service through multiple channels (telephone, email, salesforce).
Quality is the primary focus, delivering on promises and ensuring first-time resolution of all customer queries.
Posted by Pertemps Burton Commercial • £22K/yr to £23K/yr
8:00am-4:30pm with a 30 Minute unpaid lunch
We need applicants who are organised, Detail-orientated and motivated.
We are recruiting for a well-established business, who offer stable and steady employment in a fast-paced setting A family feel business where you will become part of the team, fully trained with extensive personal development - free car parking and a friendly team culture,