To deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty.
Our client based in Milton Keynes are seeking a Customer Service Support Advisor to join their team on a permanent basis.
You will also be collaborating with internal colleagues within other departments such as Spares, Sales, and Finance to resolve customer issues.
The successful candidate will be liaising with colleagues such as Account Coordinators, Service Call Planners and approximately 60 field-based Service Technicians.
Essentially you will have proven experience in the automotive industry working in a customer service focused role, with ability to multi-task and adapt to changing priorities.
Basic Sage accounts would be an advantage to assist the Office Manager in absence but not essential.
You will have exceptional administration skills, with experience in MS Office and basic Excel.
A great opportunity available for a Service Support Advisor working for a fantastic manufacturer within the hospitality and retail industry, based in Milton Keynes!
This role would suit someone who likes delivering excellent customer service and is maybe looking for their first office-based role.
Working in a small team, reporting to a Team Leader you will liaise with internal Account Coordinators, field-based technicians.
Working with our Customer Experience team, you'll be responsible for in person customer engagement in communities, before, during and after planned works.
Locations: South London, Aldershot, Reading, Milton Keynes, Oxford and Horley
Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development?
Posted by Jenson Fisher Consulting Ltd • £28K/yr to £35K/yr
With a turnover more than £500M, and over 700 staff in the UK, they now seek a Customer Service Adviser.
£28,000 per annum, with an achievable £35,000 OTE
Our client is a leading and successful privately owned automotive network, operating over 30 sites across London, Essex, Hertfordshire, Suffolk, Buckinghamshire, Bedfordshire and Cambridgeshire, on behalf of the industry's biggest manufacturers.