As the Customer Service Supervisor, you will be an internal coordinator within the Customer Service department and responsible for developing and implementing communication strategies to inform, motivate, and engage customer service team.
You will work closely with the team manager and other departments to ensure transparent and effective communication within the organization and external stakeholders.
You will work for a global high end furniture company, who have a Central London office made up of a diverse, supportive and fun Customer Service team who speak many different European languages.
My successful client is looking for an efficient and effective team player who wants to learn how to provide a pro-active and comprehensive customer support service to partners across the UK and Europe.
Are you a proactive individual with a passion for customer service?
Are you looking for a career where you can learn and develop?
Our client is seeking a Customer Service Co-ordinator to join their business on a temporary to permanent basis on an immediate basis.
The Customer Service Coordinator role is an office-based role, working full time 9am - 5pm or 8am - 4pm Monday to Friday.
This role is key to providing customer service support to customers in coordinating waste for major contractors and helping companies achieve their sustainable goals.
Our international client requires an experienced Customer Relations Coordinator to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.