Customers Success will manage all issues affecting customer sentiment and work on plans to increase this.
The Customer Success Team have the goals of acting as the advocate for the customer within the company and to develop a holistic view of all technical aspects of every customer.
Happy Customers lead to retention of their business as well as turning them into advocates for the company which attracts new business opportunities.
A successful and growing Software company in London are seeking a Customer Success Manager to join their team on a permanent basis.
This role will be working alongside the Head of Customer Success and will involve managing the entire lifecycle of a particular segment of Enterprise clients and will shaping the success strategy to build a team and grow from within.
The ideal candidate must have a background and experience working in Sales and Success, and in an international SaaS, Web or Tech company.
Assist the consultants in growing and retaining a portfolio of customers, through identifying customers' needs and opportunities to help.
General
Suited to a strong communicator with an indepth technical understanding this is an excellent opportunity for someone looking to make their mark in a forward thinking business.
Our niche Client has a fantastic opportunity to join their organisation as they embark on a brand new project.
My client is looking for a Customer Success Manager to join and lead a team of account managers.
Ideally someone with SaaS experience (desirable), who can own the entire post-sales relationship, including onboarding, driving adoption, demonstrating ongoing value as well as the renewal process.
General
REED are excited to be working with a leading software company in the Northeast who are looking to hire an experienced customer success manager.
My client is looking to expand their Account Management team, you will be working closely with 2 Customer Service Account Managers and 2 Sales Administrators, all reporting directly to the Head of Account Management.
Customer Success Manager / Product Adoption Specialist - £50,000-60,000 - Hybrid (2 days in North London HQ)
Our Client are on a mission to revolutionise their industry by leveraging cutting-edge technology and their strategic partnership with Google to create seamless, intelligent, and scalable solutions for businesses worldwide.
By joining them, you will be part of an innovative and dynamic team that is at the forefront of technological advancements, shaping the future and delivering unparalleled value to their customers.
Leading company with continued growth have a new opportunity for an organised and self-motivated Customer Success Manager to join their team based in their stunning offices in the Bishops Stortford area.
The ideal candidate will have a focus on customer relationships.
You will be responsible for seeking new business opportunities, maintaining relationships with returning customers, and ensuring overall customer satisfaction.