Our client, a growing waste management company, is seeking a talented Telesales Representative to join their team.
Are you a skilled sales professional looking for a new challenge?
With a strong focus on customer experience and a unique service offering, this is an exciting opportunity to contribute to the company's sales growth and progress in your career.
In this role, you will be at the forefront of our client's mission.
Key Responsibilities
Investigating and resolving customer problems, which may include issuing refunds, arranging returns, or escalating issues to the appropriate department.
Raising customer sales orders and supplier purchase orders on our internal system, ensuring all data entered is accurate.
Carry out reminder calls to customers for appointments
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
Posted by Baltic Recruitment Limited • £25K/yr to £25K/yr
General
Baltic Recruitment are delighted to be supporting our market leading manufacturing client with their search for a Customer Service Advisor on a fixed term contract basis(1 year, with potential for longer).
Key Duties
Effective management of relationships with customers and colleagues.
Overall Purpose
To manage relationships with our customers and facilitate a highly effective customer journey from the point of order to the shipping of goods, in conjunction with the Production Controller, Buyers and Stores Team whilst achieving KPI's such as 'On-Time-Delivery-In-Full' and identifying opportunities for improvement.
Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us.
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London.
The hourly rate will increase after 6 months in role.
Posted by Corepeople Recruitment • £25K/yr to £27K/yr
Customer Care Coordinator required for a new, permanent role in the North Durham area.
The position of Customer Care Coordinator is a key position within this business, forming a crucial part of the successful delivery of their homes and excellent customer satisfaction.
This is based within the construction sector, working for a new house builder.