Rewards and Benefits on offer:
- You will only be working Monday to Friday between 8am - 6pm
- Flexible working hours
- An attractive and highly competitive starting salary of £28,000
- Fantastic potential for career progression.
- A permanent contract from day one.
- Superb team culture - everyone is very friendly, warm, and welcoming.
- Seaham based modern offices.
- Hybrid working options!
- Free food and drinks every day!
- Free Car Parking facilities onsite.
- 20 days holidays + bank holidays
- A very secure, very well-established employer, with long term career progression.
Your New Career Opportunity:
MTrec Commercial is proudly representing our incredibly prestigious award-winning Seaham based client with their plans for growth and expansion, for their state-of-the-art Customer Service operation.
They are looking to recruit a permanent Marketing Executive as soon as possible.
The ownership of queries is very important to our client; so, if you are a person who wants to resolve problems, have genuine conversations with customers all whilst working in a busy, fun, hardworking team environment it would be great to hear from you! please apply for an immediate response. You must be IT literate, experienced in marketing and be a great team player, then this is the role you have been looking for!!
You will be joining a truly expanding and dynamic company, a superb team-based culture, and opportunities to progress and advance your career. The company are looking for committed and hard-working individuals who are looking for a long-term permanent job opportunity.
The job you will be doing:
- Develop and implement loyalty programmes and strategies to increase customer lifetime value and repeat business.
- Create and execute targeted email marketing campaigns and personalised communication to engage customers.
- Build on and optimise any current email automations with the goal to increase key metrics.
- Develop and implement effective email campaigns and flows to compliment the overall marketing strategy.
- Manage the integration and effective use of CRM systems to enhance customer data analysis, segmentation, and targeted marketing.
- Collaborate with cross-functional teams to ensure a seamless customer experience across all digital channels.
- Analyse customer behaviour, market trends, and competitor activity to recommend improvements to the loyalty programme.
- Monitor and report on the performance of loyalty programmes and CRM initiatives, providing insights and recommendations for optimisation.
- Work closely with the marketing team to align loyalty strategies with overall marketing objectives and campaigns.
- Foster strong relationships with key stakeholders, including technology partners and internal teams, to enhance programme effectiveness.
- Stay abreast of industry best practices in loyalty marketing and CRM, and incorporate these learnings into our strategy.
- Working Hours: Based on a 40 hour week, Monday to Friday 8am - 4pm / 9am - 6pm on a 1 week rotational cycle.
About you:
- Bachelor's degree in Marketing, Business Administration, or a related field.
- Proven experience in loyalty marketing, CRM, and e-commerce within a retail or B2C environment.
- Proven and demonstratable experience in email marketing within a B2B organistation.
- Strong understanding of CRM systems, data analytics, and email marketing tools.
- Excellent analytical skills and the ability to translate data into actionable insights.
- Creative thinker with the ability to develop innovative loyalty strategies.
- Strong project management and organisational skills.
- Excellent communication and interpersonal skills.
- A desire to learn and develop in the role or beyond
- Be focused on helping people and resolving their queries
- Be determined to succeed - both for yourself and your customers
- A good level of IT skill and an ability to multitask on computer-based programmes
- Flexible towards work.