My client is a premium / luxury brand and has successfully been trading in the UK for a few years, they are now looking for an experienced Customer Service Manager to come and join their growing team in central London.
Are you looking for a new role within customer service?
Are you ready to make the next steps in your customer service career?
Our major financial services client is seeking a Customer Service Team Manager to lead a team of customer service officers and deliver an exceptional customer experience across multiple contact channels.
The ideal candidate will be an experienced leader with a passion for driving customer service excellence, supporting team development, and ensuring operational efficiency.
Job Purpose
To manage a team of customer service agents, ensuring best-in-class service, timely resolution of customer queries, and continuous process improvement, while meeting KPIs and maintaining compliance with regulatory standards.
About the role... We are currently recruiting for a People Relations (ER) Advisor to join our People Relations team based at our Customer Support Centre in Walsall.
Reporting into the People Advisor Lead, the People Relations Advisor will play a pivotal role supporting HR Managers, Area Managers, Store Managers, and employees by providing expert advice and support on a range of employee relations matters including disciplinary and grievance procedures, performance improvement and absence management.
This is an essential role working cross-functionally to provide HR advice, support, and assistance to our Retail and non-retail teams following Company policies, procedures, and best practice.
Posted by Candidate Source - TEAM • £32K/yr to £34K/yr
We're looking for a Consumer Marketing Manager who has a passion for live events whether they be music, sporting, or business and hobby focused.
A large exhibition centre located in Birmingham is looking for a Consumer Marketing Manager to play a critical role in driving data-driven decision-making within the team.
Alternatively, you may simply be wildly passionate about our City of Birmingham and proud that we have world class venues to showcase a wide range of interests.