Manage, support and coordinate the work of the Customer Relations team, motivating individuals to excel in their roles and meet professional and personal development goals.
PURPOSE SUMMARY
You will be responsible for the overall management of the Customer Relations Team, supporting, motivating, and coordinating the complaint workload whilst ensuring regulatory timeframes and departmental key performance (KPI's) are met.
General
Through your day-to-day actions you will ensure fair outcomes for customers whilst adhering to formal processes and policies.
Our client is a prestigious company on the trading estate in Slough, they are looking for an exceptional Customer Service Executive to work in their team.
Working in the customer service finance team you will work with customers to organise early settlements, maturities and terminations.
Our client is a leading distribution management company, offering express courier, mail, fulfilment, storage and logistics services.
Offering personal, flexible and reliable distribution services at a competitive price, they are now looking for their next sales superstars to join their growing team!