We are currently supporting them with the recruitment of a Customer Services Administrator, This role is available due to an internal promotion.
This role reports to the Senior Training Administrator, to work as the front-line representative for the Corporate and Education Training Teams, handling customer orders and queries.
Our client has been established for over 45 years and are a leading company within their field of Technology.
Our client is a well established manufacturing company in Redditch and they are looking for a Customer Service Administrator to join their team to support the Sales & Marketing team.
You will be assisting customers by providing product, sales and service information as well as resolving problems.
Answer inbound calls to the business and direct them accordingly
Our client is a well established manufacturing company in Alcester and they are looking for a Customer Service Administrator to join their team to support the Sales & Marketing team.
You will be assisting customers by providing product, sales and service information as well as resolving problems.
Answer inbound calls to the business and direct them accordingly
Handle high volumes of inbound calls/emails, addressing orders, complaints and general inquiries.
Your new role
Your new company A renowned parent company of our five distinguished brands, each dedicated to its own range of premium products for the home, office, and commercial properties.
As a Customer Services Administrator, you will carry out the following duties:
Elevation Recruitment Group are excited to be working with a successful, Chesterfield based business, who are looking for a Customer Service Administrator to join their growing team.
Our international client requires an experienced Customer Relations Coordinator to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.