Posted by Lloyd Recruitment Services Ltd • £28K/yr
General
Our client is looking for an individual to join their Relations team, where you will provide administration support to the whole department.
Joining a great team, you will also be rewarded with a competitive salary with excellent benefits package (including a 10% bonus, Private Healthcare, excellent pension contribution), and a focus on employee well-being.
Duties will include
Support the department with any administrative and ad-hoc duties.
Reporting to the Office Manager to act as a Customer Liaison Administrator to support the day-to-day running of the office, ensuring administration services are provided for company staff and as product experience grows, for current and new clients.
Main responsibilities will include maintaining contact with existing customers, working to understand their needs and providing specific support and upselling.
Job Overview
We are looking for a dynamic, well-spoken, articulate individual who has proven high-end customer service and administration skills.
Due to an internal promotion we are looking for an experienced Customer Service Administrator to join our fast growing and established team in Redditch.
The main objective of this role is to provide excellent customer service to internal and external customers.
This is a full-time permanent role the hours are 9-5pm.
An established online retailer is currently looking for a Customer Service Administrator to join their team.
The Customer Service Administrator role involves booking appointments for fitters, managing the appointment diary and carrying out a range of administrative tasks.
The Customer Service Administrator will work as part of a small office-based team, with responsibility for ensuring customers receive the very best experience whilst delivering a first-class service through multiple channels (telephone, email, salesforce).
The Customer Service Administrator will process customer orders, handle enquiries, monitor orders and proactively act on issues that may arise.
Quality is the primary focus, delivering on promises and ensuring first-time resolution of all customer queries.