We are seeking to recruit a Customer Service Administrator to join our clients team.
They are looking to employ an experienced, hardworking, and conscientious individual.
As a Customer Service Administrator these are the skills we are lookimg for:
Sales Support
- Proactively engage in telephone sales activities, including outbound calls to potential customers, actively promoting our clients services, and effectively communicating our products features, benefits, and pricing.
- Coordination of Sales to include issuing of Hire Contracts to customers and Permit to Erects
- Coordination of Operators
- Ensuring that client paperwork is completed and recorded internally
- Provide admin support to sales team as required
Operations Support
- Processing of engineering activities and service invoices external/internal
- Issuing of purchase orders and booking goods in/out of system
- Timesheet recording and reporting
- Previous experience within a hire desk or construction is desirable
Office Support
- Provide full administration support to the Planning Manager
- Incoming/outgoing post
- Reconciliation, compiling credit cards and expenses
- Provision of holiday cover to members of staff
- Procurement of engineering parts, labour and support
- Monitor and procure office supplies
- Booking of hotels
About you:
- Administration experience essential
- Excellent written and verbal communication skills
- High level of attention to detail
- Proactive, organised, methodical, accurate, strong attention to detail
- Able to work on own initiative and to clear timescales
- Savvy in awareness of costs and negotiation
Previous experience within the construction industry would be an advantage.
Benefits:
- Company pension
Experience:
- customer service: 2 years (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Hours are : 8am till 5pm Mon -Fri