Posted by Page Personnel Secretarial & Business Support • £12/hr to £14/hr
The Customer Administrator will provide essential support within the Customer Service Department, ensuring the smooth running of customer-focused operations.
Our client is a reputable company within the Property and Housing industry and based in Worthing.
They are known for their commitment to excellence and their focus on delivering high-quality services to all clients.
Posted by Parkside Office Professional • £17.12/hr
Our international client requires an experienced Customer Relations Specialist to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
Log and manage all telephone and email inquiries and complaints efficiently throughout the case lifecycle, ensuring adherence to service level agreements (SLAs) and following call flow and escalation procedures.
Assist customers in making purchasing decisions by providing relevant information and guidance.
Process customer orders accurately and promptly to meet export, warehouse, and delivery deadlines.
Posted by Page Personnel Secretarial & Business Support • £25K/yr to £26K/yr
As a Customer Service Administrator you will be responsible for helping our client's global customer base for any font-line queries as well as providing administrative support to the Customer Team Lead in order to support effective customer service execution.
Our client is a world leading business within the FMCG world and they are looking for an experienced Customer Service Administrator to join them on a 12 month fixed term basis at their Leigh office.
This opportunity also has the chance to be kept on perm at the end of the contract.