Posted by Hays Specialist Recruitment Limited • £23K/yr to £25K/yr
Your new company
I am thrilled to be working with a key client who is a leading name within FMCG.
A key player within the industry, this organisation has a large distribution footprint within the UK and produces products that you have likely seen many times on shelves.
Being available to respond to client and colleague requests for assistance, guiding them with process, experience and system queries
Manage all client queries to ensure the best experience and resolution in a timely manner and escalate and articulate any significant issues to the appropriate owner including internal stakeholders and third parties as required
Assist end-users by directing them to available supporting material or information to improve their experience and ability to self-serve in the future
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology.
With over 6000 employees, it supports 37 million people in 120 countries.
EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success.
Posted by Incubate Consulting • £23K/yr to £27K/yr
The role involves addressing customer needs, handling inquiries, resolving complaints, and ensuring a high level of customer satisfaction across various communication channels such as phone, email, chat, or social media.
We are seeking a dedicated and customer-oriented Customer Service Executive to join a busy and fast-growing financial services business.
Our client is a leading financial services business based in the Liverpool area.
Successful candidates will play a key role in providing exceptional customer service for our client's customers across all communication channels, including telephone, email, WhatsApp, and social media.
This position involves managing bookings, answering customer queries, processing refunds, handling disruptions, and communicating important information to passengers.
We have some brand new and fantastic opportunities with a leading Airline as they recruit for a number of Customer Engagement Representatives to join their home-based team, on an initial 6-month contract basis.
We have an excellent opportunity for a Pension Customer Support Agent to join a large pensions provider in Liverpool assisting customers with day to day enquires regarding their pension account.
As a Pension customer support agent, you will be supporting pension account holders with day-to-day queries regarding their account and pension.
You will handle up to 50 calls a day from valued customers and work to provide a positive experience with first time resolution.
Inbound Financial Customer Service Advisor - temp to perm (site based)
Do you have Customer Service experience and looking for a new challenge?
We are looking for applicants from a wide range of industries to join our clients team, have you previously worked in Hospitality/Retail/Financial or Customer Service and looking for a new role.
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology.
With over 6000 employees, it supports 37 million people in 120 countries.
EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success.
Posted by Page Personnel Secretarial & Business Support • £20K/yr to £250K/yr
Looking for a German Speaking Customer Support representative to join our industrious team in Bromborough, who will excel in providing high-quality assistance and solutions to our customers.
Our client is a prominent industrial manufacturing company, boasting a team of over 1000 dedicated professionals.
They specialise in creating innovative products, always striving for excellence and sustainability in their field.
Posted by Page Personnel Secretarial & Business Support • £40K/yr to £47K/yr
The Customer Service Representative - German Speaking is responsible for providing exceptional customer support to the clients German-speaking clientele, helping to ensure smooth customer journey from order to delivery of chemical goods ordered from business customers.
Our client is a leading player in the industrial and manufacturing industry, boasting over 5000 employees worldwide.
With headquarters located in Merseyside, their operations span across multiple continents, promoting a culture of diversity and innovation.