If you have a real passion for the very best in customer service, pride yourself on excellent communication and relationship building skills and are motivated by keeping an eye on the smallest day to day details, whilst displaying the vision to contribute to broader, longer-term objectives, then we have a great opportunity for you to join a tightly knit team and help their clients realise their dreams.
You will be dealing with all incoming enquiries, discussing client requirements, inputting customer details into our CRM system, providing the appropriate information to customers, scheduling appointments and liaising with engineers the details of the clients' requirements and project specification.
The role is suitable for an organised and proactive person.
The role of the Customer Service Representative is to co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
Relationships mean everything to us, and this one is particularly special.
Customer Service Advisor
Salary: £24,322 per annum, plus 22 days holiday rising, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme.
Posted by Hays Specialist Recruitment Limited • £29K/yr
An exciting opportunity has arisen for an experienced customer service officer/administrator to work in the Customer Services team, for a well-known Housing Association in Wakefield.
Your new company
This role will be a temporary-fixed-term contract position initially until March 2025.