Customer Experience Manager / Customer Proposition Manager / Head of Customer Experience / Head of Propositions / Propositions Leads / Digital Proposition Lead
You will be working with the Head of Customer Experience & Proposition who has recently joined the company and wants to move at pace to reshape and refine their customer propositions across the business.
Join us as a Customer Experience Proposition Development Lead within the Customer team and you'll be a big part of this.
Posted by Nigel Frank International • £55K/yr to £70K/yr
This role is centred around the Customer Experience, and focuses on drawing insight from multiple data sources, and democratizing this across the business to tell them what they are learning and how they can improve.
A well-established organisation are recruiting for a Voice of Customer Manager to join their Data & Insights team in Epsom (Surrey).
They operate a flexible hybrid-working model, where you'll spend 3 days per week working from their modern offices to collaborate with your team and business stakeholders.
This is a CRM management position which puts you at the balancing point between hands-off strategy and oversight, delivering through a team; and rolling your sleeves up in order to make things happen.
Team Management 3 reports
Success will be in your ability to recognise where your efforts are best served in order to deliver the most effective outcomes, whilst also enabling your team to develop, grow and become well-rounded, highly capable CRM experts under your tutelage.
Posted by Nesta Consulting Ltd • £48K/yr to £58K/yr
The focus of the role is to provide professional project management support for the delivery of CEX projects with the aim to improve customer experience.
Seeking applications from CEX candidates from the logistics, transport, retail or agency side who has delivered into those sectors, who can demonstrate;
This London based role is a part of a new CEX Team working on a new range of projects and the the role reports to the senior CEX leadership team so support available for personal and professional growth.
Major Players are working with a full-service brand experience agency to recruit a forward-thinking Project Manager with a creative mindset.
Their creative and production teams' rich history in immersive entertainment has forged a path of innovation backed by proven results, delivering exceptional experiences globally for major brands.
Posted by Kingsgate Recruitment Ltd • £30K/yr to £34K/yr
My clients company has introduced a brand new social experience for game lovers and pop music fans, built on the belief that nothing brings people together like music and play.
Posted by Marke Creative Merchandise Limited • £21K/yr to £23K/yr
General
The Customer Experience Representative is the "face" of our company and Ability to "Think Customer" at all times is essential.
This role is to process orders and invoices, accurately, with high attention to detail, and to handle customer queries (mostly by email) in a professional and timely manner.
Primary Duties and Responsibilities
Primary point-of-contact for the assigned clients, working with Account Managers, with a good understanding of customer requirements and challenges.