Posted by Kingsgate Recruitment Ltd • £26K/yr to £30K/yr
General
We are looking for a skilled Customer Service Representative to join our team.
The primary role is to be the first point of contact for our consumers, retail partners and sales representatives, providing exceptional customer service.
Role overview
You will work alongside our fulfilment and customer service team and report into the Chief Commercial Officer and indirectly to the VP of our US business.
If you're ready to work in a team environment alongside talented people who take pride in delivering great results, apply today!
What will you be doing
Make daily calls and process orders in accordance with the call diary to generate repeat orders, ensuring all orders are captured, and opportunities are taken to maximise sales and margin through range extensions, own brand etc.
If you are looking for an opportunity where you are responsible for the day-to-day management of the Customer Service Team, controlling and developing branch-based sales and margin in line with Company standards of performance.
This is an exciting opportunity to learn and grow with a leading supplier in the industrial and safety sectors.
Customer Service Manager
Working Schedule: Monday - Friday 37.5 hours (No Weekends of Bank Holidays).
We are seeking a Performance Marketing Executive with a minimum of two years of B2B performance marketing experience to join our dynamic marketing team.
This is a newly created role that offers the chance to contribute to the creation and execution of digital marketing plans, generating brand interest and enhancing lead generation.
The ideal candidate will be a proactive self-starter with a solid background in performance marketing and a proven track record of managing and scaling campaigns.
The successful candidate will manage a team of Sales Consultants to meet input and output targets.
In order to do this, you'll need to work closely with the front office, to promote close collaboration in order to maximise long and short-term business opportunities.
As a billing manger, you'll need to balance your time between managing a smaller patch of personal clients, with investing in your team's development.