Experience: Customer Service, Customer Experience, Customer Care, Inbound Calls, Call Centre, B2C, Technical
As Customer Service Advisor, you will be responsible for managing a high volume of inbound calls and emails from customers.
Thompson & Terry Recruitment are working alongside a well-known and nationally respected UK client, who are looking to recruit an enthusiastic and passionate Customer Service Advisor to join their evolving and rapidly expanding Abingdon based team.
Role Overview: You will play a crucial role in driving business growth by managing client relationships and identifying new business opportunities.
Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider, based in Abingdon.
With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth!
Thompson & Terry Recruitment are working with a well-known and award-winning UK national client who are looking to recruit an enthusiastic and passionate Customer Manager to join and support their rapidly expanding Abingdon-based team.
The Opportunity
Experience: Customer Operations Manager, Customer Service Manager, Customer Service, Customer Care, Inbound Calls, Call Centre Manager, B2C, Coaching, Training, Technical
As a Product Complaint and Servicing Coordinator, you will be responsible for coordinating product complaint investigations and arranging servicing of drug and alcohol testing devices, with a view to cross-training in other areas (e.g.