Our client is looking to recruit a customer support coordinator, this is a fully office-based role working within an engaging team.
Due to busy work loads the client is looking for someone to start asap.
Job Overview
Within this role you will be responsible for building long-lasting relationships with clients, delivering exceptional customer service, and maximising customer satisfaction while realising the full benefits of our service provisions.
We are recruiting a Customer Resolution Coordinator to join our team, based in Bedford, MK44 3JZ.
Our Customer Resolution Coordinators are the first point of contact for all customer complaints.
They monitor the progress of complaints, including the liaison with internal departments, to ensure that the complaint is resolved efficiently and that we consistently deliver to a high standard.
We are currently seeking a detail-oriented and customer-focused individual to join our client's team as a Customer Service Coordinator.
The successful candidate will play a crucial role in ensuring the smooth operation of the customer support processes and delivering a first-class experience to their valued customers.
Description of the role
Accurately input and manage data on the delivery portal to ensure timely and precise order processing.
Our client who has is a leader in its industry who deal with high end clients and the general public to deliver bespoke products is looking for a Sales & Customer Service Coordinator to join their busy supportive team.
This company has a lot of incoming sales orders so you will be dealing with existing trade and retail customers, new customer enquiries and developing new business through providing and following up on quotations.
You will reach out to new potential customers supporting the business development teams if required so must be comfortable conversing via telephone, webchat and emails.