This is a full-time fixed-term contract from August 2024 - December 2024.
Have you recently finished education and looking to gain administrative experience? Maybe you're available immediately and a fixed-term contract would suit your personal circumstances? If so, this role might be a suitable role for you.
As Customer Service Coordinator you will be providing additional administrative support to the customer services team. Your role will be to process orders quickly and efficiently in line with agreed delivery dates to ensure complete customer satisfaction. You'll work in a professional environment, within a modern and open plan office.
Day-to-day duties of the Customer Service Coordinator will include:
- Responding promptly to the sales order queue and prioritising the processing of orders.
- Creating accurate electronic sales orders.
- Inputting part numbers, customer details, and price information accurately and efficiently.
- Generating customer invoices and scanning all despatched orders.
- Administering consignment stock and raising stock transfers.
- Notifying the relevant departments of production orders and shortage requirements.
- Accurately keeping order records updated.
Although administration experience isn't entirely necessary for this position, speed, accuracy and the ability to prioritise are vital. Knowledge of Outlook, Word and Excel is very important, as is the confidence and ability to learn new systems with ease. GCSEs of C and above are an essential requirement. AS/A-levels are highly desirable.
Working hours are: 40 hours - 8:30-5:00 with 30 minutes for lunch. Part-time hours may be considered. There is ample and secure parking on-site.