Posted by Saint-Gobain UK & Ireland • £25K/yr to £26K/yr
At Okarno (Saint Gobain) we are looking for a customer focused individual to join us as a Customer Service Advisor, in order to provide support to our customers from our Ruddington Site.
Are you someone who is passionate about putting customers first, progressing your career, and having varied working days?
Posted by Tamsin Wheatcroft Recruitment • £30K/yr to £40K/yr
General
To generate revenue for the business and ensure a quality service is provided to all clients in accordance with their needs and requirements.
Overall objective
To manage a book of business of existing clients and develop a pipeline of new business, whilst continually looking for opportunities for cross-selling and up-selling relevant products in relation to commercial and personal insurances, whilst ensuring full FCA compliance.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
Daily Duties
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Your expertise and dedication will play a critical role in helping us to achieve our mission of helping our customers to 'See More and Be More', by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle.
As a Dispensing Optician at Vision Express, you'll be responsible for helping our customers choose the right eyewear, ensuring that they fit the customer, and ensuring that they meet the customers' visual requirements and preferences.
You'll advise on the lens options, coatings, and frames to suit different lifestyle and budgets.