To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
Our client, a global luxury footwear brand, are seeking a Customer Care Coordinator to join a very welcoming and friendly team on a temporary basis for 12-16 weeks.
The ideal candidate will provide exceptional service to all International end consumers across proprietary websites, as well as meets/exceeds sales profit and customer satisfaction targets.
The role has the potential to go permanent for the right candidate.
My client is seeking a Customer Service Exceutive to join their team ASAP.
You will manage and assist in raising the profile of the department and be the main point of contact for the Customers in the order, delivery to invoice process.
As the Customer Service Executive, you will be responsible for managing the planning, receipt and action of all orders/queries to lead time.