By making the customer experience the focus of all you do, providing an excellent service through various communications channels to ensure the right customer outcome is achieved in each interaction.
This role covers the first and second level of contact with customers through a variety of communication channels.
The Customer Advisor will work in one of three key business areas - Road, Insurance or Driving School.
Posted by Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing • £24K/yr to £27K/yr
Our client, a global scientific organisation based in Rotherham are seeking to recruit a Customer Care Associate, to their fabulous team.
This is a really exciting time to join the company as they are rapidly expanding.
Based within beautiful refurbished offices with excellent benefits such as generous holidays, free parking, pension, healthcare, exceptional progression and a really friendly and supportive team and Manager.
This role will manage the customer care team and you will be expected to lead by example, the role will be a mixture of 'managing' as well as 'getting your hands dirty' in the day to day role of customer care.
You/the team will be responsible for dealing with all queries but also responsible for ensuring an exceptional experience for all customers.
Kenny Recruit are working with a highly reputable retail company, to find a motivated, experienced and approachable Customer Care Manager, on a permanent basis.
You/the team will be responsible for dealing with all queries but also responsible for ensuring an exceptional experience for all customers.
This role will support the Customer Care Manager, you will oversee the team on a day to day basis, you will have a hands-on approach and the ability to lead by example.
Kenny Recruit are working with a highly reputable retail company, to find a motivated, experienced and approachable Customer Care Supervisor, on a permanent basis.
Posted by Savills Management Resources • £15K/yr to £100K/yr
General
The role to ensure the smooth and efficient operation of the Customer Services department providing excellent customer service, ensuring excellent standards of customer care at all times.
Purpose of the Role
Key Responsibilities
Ensure the overall effectiveness and efficiency of the Customer Services team and customer care provision.