The Key Responsibilities for a Customer Service Advisor
Responding to customer inquiries and resolving issues promptly.
General
The Customer Service Advisor is a key player in our Technology & Telecoms department, ensuring excellent customer service to clients and maintaining strong relationships with them, based in Burgess Hill.
This organisation is a medium-sized company with a strong reputation in Burgess Hill, they are known for delivering high-quality services and products to a broad range of clients.
Deliver outstanding customer service with empathy and understanding.
General
Our client, a reputable company in the calibration industry, is seeking a skilled Customer Service Coordinator to join their growing team.
The Role
As a Customer Service Coordinator, you will be maintaining excellent customer relations and ensuring technical documentation and requirements are accurately managed.
Permanent - Monday to Friday, 37.5 hours per week, 08:45am - 17:15pm, with occasional Early or Late shifts (Early 08:00am - 16:30pm, Late 10:00am - 18:00pm).
£22,750, rising to £23,088 after successful completion of probation period
Littlehampton, West Sussex - close to public transport links and with a free car park
We are seeking a motivated and detail-oriented Customer Service Representative to join a great team in Horsham for a period of 12 months.
In this role, you will be the first point of contact for clients, both business to business and business to consumer ensuring their inquiries are handled efficiently and professionally.
You will provide information about services, resolve technical issues, and assist with triaging queries for troubleshooting tech issues.
We are delighted to be partnered with our friendly, professional, large, very established and award winning client as they seek to recruit a Customer Services Team Leader to join their team within their modern offices in Haywards Heath.
Full time permanent role - office based during training period of around one month, then moving to 2 or 3 days in the office and the rest working from home - full IT equipment and set up provided.
This is an excellent opportunity to join a very established company where career opportunities are plentiful.
We are seeking a highly skilled and experienced Application Support Specialist, expert in Mass Spectrometry and/or Liquid Chromatography (LC) to join our international Customer Support Team for EMEA (Europe & Middle East).
You will be responsible for remote and on-site service activities and provide support to customers and field service engineers in EMEA.
This role involves handling inquiries, troubleshooting failures, conducting training, and ensuring information and knowledge transfer.