We are looking for a Customer Service Representative who can handle inbound calls from our clients and provide first-line technical support.
The ideal candidate will have a strong customer service background with the ability to troubleshoot and identify issues related to our products, ultimately reducing the need for on-site engineer visits.
Key Responsibilities
Handle incoming calls from our clients and try and resolve the issues without the need for an expensive engineer to go out on site.
Posted by TechNichols Resourcing Ltd • £28K/yr to £33K/yr
Role: Customer Account Specialist
A leading manufacturing company are looking for a Customer Account Specialist to join their highly successful and growing company.
The role reports into the Internal Sales Manager and the successful candidate will have previous experience of processing quotations or experience in sales support (e.g.
We are seeking a dedicated Customer Service Agent to join our clients Sales Support Team within the Customer Support Department.
The successful candidate will be responsible for responding to customer queries received via phone, website, or email, processing orders, and resolving any issues that arise.
The goal is to ensure a high level of customer satisfaction.