The role of the Customer Care Representative is to interpret the requirements of both internal and external customers, and to process and maintain accurate and up to date maintenance records onto the in-house system.
This role is critical to the UK Service Team's success, and requires an ability to multi-task, manage and prioritise workloads to reflect the requirements of the day.
At the same time providing administrative support to the wider team.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
General
Specialist Medical equipment supplier requires an experienced Customer Service Advisor to act as first point of contact for all customer enquiries relating to products and services.
Answering all customer enquiries that may include but are not limited to orders, pricing, and delivery updates.
As a Customer Relationship Manager you will build, manage, and grow client relationships in order to maximise revenue whilst delivering exceptional levels of service.
Customer Relationship Manager - Basingstoke - 26-30k uncapped commission with realistic OTE of 40-60k.
Priority Appointments is a well-established and highly regarded Recruitment Consultancy based in Basingstoke servicing customers throughout Berkshire, Hampshire and Surrey.
This is an amazing opportunity to join a company which continuously invests in its people, products, customers and technology.
You will be joining a truly outstanding organisation, a company which pushes the boundaries of what can be achieved and is seen by many as the leading and most innovative company in their sector.
The job will be responsible for the day-to-day service management of customer enquiries, customer requirements and customer relationships.
General
This opportunity would suit anyone from a customer service background who wishes to develop their career and progress into sales or customer service management.
Carbon60 are currently hiring for an ambitious customer service advisor to join one our industry-leading electronics manufacturing clients in Basingstoke.
Role summary - The company is seeking a highly skilled and customer-focused individual to join their Complaints Centre of Excellence as a Complaints Officer.
This pivotal role is dedicated to resolving customer complaints both orally and in writing, ensuring a timely and fair resolution.
The successful candidate will become an integral part of a team committed to enhancing customer satisfaction and loyalty.